Reference

How We Handle Your Account Information

We collect and protect the information you share when you open an account, deposit via bKash, Nagad or Rocket, and play on 78888.

Account registration dataWallet transaction recordsDevice and session logsContact preferencesWithdrawal verification details
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78888 How We Handle Your Account Information
POLICY QUESTIONS

How to Reach Us About Privacy

If you have questions about this policy, want to see what data we hold, need to update your details, or wish to request deletion, our support team is ready to help. We handle privacy requests through the same channels you use for account questions, and we aim to respond within a few business days.

Team online

Live Chat

Open the chat widget at the bottom of any page and ask about your account data, what we store, or how to request changes. Our team can pull your record and walk you through the options available under local law in eligible regions.

Email Support

Send your privacy question or data request to our support inbox with your registered mobile number and account username. We verify your identity before sharing account details, then send the information or confirmation you need.

Account Settings

Log in and visit your profile page to update your contact details, change email preferences, or review recent wallet activity with bKash, Nagad and Rocket. For full data export or account closure, contact support directly.

DATA SECURITY

How We Protect Your Information

We secure your account with encryption, access controls, and regular audits. Every deposit via bKash, Nagad or Rocket passes through an encrypted gateway, and withdrawal requests trigger additional identity checks. We limit who can see account records internally, monitor for suspicious logins, and update our systems to address new threats as they emerge.

Encrypted Connections

All pages on 78888 run over SSL, so your login credentials, wallet details, and withdrawal instructions stay private in transit. When you enter your bKash PIN or Nagad OTP, the data moves through an encrypted tunnel before it reaches our server.

Session Management

We use cookies to keep you logged in and remember your language and currency preferences. The session token expires after a period of inactivity, and you can clear it by logging out. Disabling cookies means you will need to log in again each visit.

Withdrawal Verification

Before we release funds to your bKash, Nagad or Rocket wallet, we check that the withdrawal request matches your registered details and that recent gameplay looks legitimate. This extra step protects your account if someone else gains access to your login.

Data Retention

We keep account records, transaction logs, and support tickets for the minimum time required by anti-money-laundering and dispute-resolution rules in eligible regions. Once that period ends, we delete or anonymise the data so it can no longer identify you.

Privacy Policy Questions

We ask for your full name, mobile number, email address, date of birth, and the wallet details you plan to use for deposits and withdrawals. This information helps us verify your identity, process bKash, Nagad and Rocket transactions, and reach you if there is an issue with your account.

Yes. Contact support with your registered mobile number and username, and we will send you a summary of your account details, transaction history, and any notes from previous support conversations. Response time is usually a few business days, depending on local law requirements.

We share data only with payment processors to clear your bKash, Nagad, Rocket and Upay transactions, with game providers to load your session, and with our support vendor. We do not sell your information to marketers or data brokers, and we require partners to protect it under contract.

We retain closed-account data for the period required by financial regulations and fraud-prevention rules in eligible regions, typically a few years. After that we delete or anonymise it so it can no longer identify you, though aggregated statistics may remain for internal analysis.

We use session cookies to keep you logged in, remember your language and currency, and track which pages you visit so we can improve navigation. You can disable cookies in your browser settings, but some features such as staying logged in will not work.

Log in and visit your account settings to change your email, mobile number or wallet preferences. For a full data export or to close your account and request deletion, contact support with your username and registered mobile. We verify your identity before making changes.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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